Support
How can we help?
Start with the help guide for your app. If you still need a hand, email us and include your store’s .myshopify.com address so we can find your account quickly.
Email support
Questions, bugs, billing or feature requests. We reply by email, usually within one business day.
support@bizuptime.comHelp guides
- Open guide
UndoGuard
Product change history, alerts and one-click undo for Shopify.
Billing and account questions
How do I cancel?
Uninstall the app from your Shopify admin (Settings → Apps and sales channels). Billing stops automatically. There is nothing else to cancel.
Where do I see what I’m paying?
All charges appear on your Shopify bill under Settings → Billing. We never ask for card details directly.
Can I get a refund?
Paid plans start with a free trial so you can try before you pay. If something went wrong with a charge, email us with your store’s .myshopify.com address and we’ll look into it.
What happens to my data when I uninstall?
We stop receiving updates from your store right away. Your store’s data is deleted when Shopify sends its data-deletion request after uninstall.
Policies: Privacy · Terms · UndoGuard privacy policy